Cabinets To Go - Oakland in Oakland, CA Closed now

Reviews about Cabinets To Go - Oakland

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  January 21, 2020, by Tony Perkins
  Please, whatever you do, stay far far away from Cabinets To Go! In the beginning, it was great. We had a blast working with Sean designing our kitchen. It was just awesome and he did a great job making it look great, but that is where the good vibes end. It took double the quoted time to receive our cabinets. Getting Sean (our designer) and/or Kevyn (the manager) to reply to your emails and/or phone calls in nearly impossible. My cabinet installer informed me that we were missing 3 parts (that Sean promised everything would be included), well he mislead us as they were not included. Two of them, not a problem, ran to Home Depot to replace them. The issue was our wine rack cabinets we ordered. They were not included in the shipment to our house. After hounding for days, Sean and Kevyn finally responded with the wine racks were sent to Oakland Showroom (where we ordered our items). Why? We never had anything shipped to the showroom, we had everything shipped directly to our house. They refused to send the wine racks via overnight (as I’m paying our installers by the day and they had nothing to install without the wine racks) and they would only send it via ground. To add further injury, the wine racks are too tall. Sean designed the kitchen himself and they wine racks didn’t fit, they were two inches taller than the rest of the cabinets. (Something both Sean and Kevyn have yet to respond to me about). Kevyn has promised a refund, but of course never any follow through. So please, I beg of you, save yourself agony and purchase your cabinets elsewhere. Cabinets To Go is absolutely nothing but a nightmare and a headache.